Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Total order amount
Express Shipping in UAE Free Shipping
Express Shipping in GCC AED 70

Cash on Delivery service

5% discount will be applied for COD services.

Out of Delivery Area

Shipments Out of Delivery Area will be charged an additional AED30.
  • Delivery delays can occasionally occur.
  • Orders may not be delivered to P.O.Box.

Shipment confirmation & Order tracking

You will receive a call from our courier once the order is ready to be delivered, and a Shipment Confirmation email once your order has shipped containing shipping number.


If you received your order damaged, please contact us to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer.